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The contribution of emotional intelligence and cultural intelligence to interaction involvement, emotional exhaustion and job performance of call center representatives in the Philippines |
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| รหัสดีโอไอ | |
| Title | The contribution of emotional intelligence and cultural intelligence to interaction involvement, emotional exhaustion and job performance of call center representatives in the Philippines |
| Creator | Puyod, Jenette Villegas |
| Contributor | Peerayuth Charoensukmongkol |
| Publisher | National Institute of Development Administration |
| Publication Year | 2561 |
| Keyword | e-Thesis, Call center, Emotional intelligence, Cultural intelligence, Performance |
