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<xml><bibliography><APA>Puyod และผู้แต่งคนอื่นๆ. (2018) The contribution of emotional intelligence and cultural intelligence to interaction involvement, emotional exhaustion and job performance of call center representatives in the Philippines. National Institute of Development Administration:ม.ป.ท.</APA><Chicago>Puyod และผู้แต่งคนอื่นๆ. 2018. The contribution of emotional intelligence and cultural intelligence to interaction involvement, emotional exhaustion and job performance of call center representatives in the Philippines. ม.ป.ท.:National Institute of Development Administration;</Chicago><MLA>Puyod และผู้แต่งคนอื่นๆ.  The contribution of emotional intelligence and cultural intelligence to interaction involvement, emotional exhaustion and job performance of call center representatives in the Philippines.  ม.ป.ท.:National Institute of Development Administration, 2018. Print.</MLA></bibliography></xml>
