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Developing a Scale for University Citizenship Behavior: Thai and U.S. Academic |
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| รหัสดีโอไอ | |
| Creator | 1. Panupong U-thaiwat 2. Numchai Supparerkchaisakul 3. Kanu Priya Mohan 4. Ken Fansler |
| Title | Developing a Scale for University Citizenship Behavior: Thai and U.S. Academic |
| Publisher | Behavioral Science Research Institute, SWU. |
| Publication Year | 2560 |
| Journal Title | International Journal of Behavioral Science |
| Journal Vol. | 12 |
| Journal No. | 2 |
| Page no. | 71-89 |
| Keyword | university citizenship behavior, cross-cultural research, exploratory sequential mixed-method research, Thai and U.S. undergraduate students, UCB scale |
| ISSN | 1906-4675 |
| Abstract | The purpose of this study was to develop dimensions, a definition, and a newly-proposed scale for University Citizenship Behavior (UCB) among Thai and U.S. undergraduate students. The exploratory sequential mixedmethods design was selected for this study to describe behaviors typically associated with UCB and to develop a scale for UCB which can be used in both Thailand and the U.S. This study was comprised of two phases. The qualitative method was used in phase one to develop dimensions, a definition, and create items for a newly-proposed scale for UCB. The indepth interview technique was used to survey experts to confirm that UCB could be reasonably developed from Organizational Citizenship Behavior (OCB). Then, the in-depth interview technique was undertaken with undergraduate students from both Thailand and the U.S. in order to elicit which behavioral indicators reflected UCB. All indicators were subsequently integrated as dimensions, a definition, and items for the developed scale for UCB. The results showed UCB as having seven dimensions and the definition was clarified. Phase two consisted of the development of a scale for UCB. After the scale was developed, the quantitative method was used to validate this scale. The results showed that the developed scale was reliable and valid for measuring undergraduate students in Thailand and the U.S. Implications for application and future research were discussed. |