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Examining UCSA Student Portal Success From The Perspective of Modified De Lone Mclean Success Model |
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| รหัสดีโอไอ | |
| Creator | 1. Fahmi Zaidi Bin Abdul Razak 2. Noor Azizah Binti Noorashid 3. Hussin Bin Salleh 4. Fairus Bin Ahmad |
| Title | Examining UCSA Student Portal Success From The Perspective of Modified De Lone Mclean Success Model |
| Publisher | Asian Forum on Business Education (AFBE) |
| Publication Year | 2555 |
| Journal Title | AFBE Journal |
| Journal Vol. | 5 |
| Journal No. | 3 |
| Page no. | 252 |
| Keyword | continuance intention,service quality,satisfaction,structural equation modeling,student portal |
| ISSN | 2071-7873 |
| Abstract | UCSA's student portal has been implemented since 2005. Due to the fact that UCSA's student portal is only for registration purposes and time-table viewing, the hit account throughout the year was not so high. Based on limited IT budgets and the need to justify investment in student portals, assessing the benefits of these is an important field in research and practice .This study uses the modified De Lone McLean success model (Delone & McLean, 2003) in the context of a student portal. The hypothesized model is validated empirically using a sample collected from 279 students of UCSA. The results demonstrate that satisfaction was found to be positively related to users' continuance intention explaining a total of 67% variance. The implications of these findings for e-learning practitioners are discussed at the end of this work. |
