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Improving Employee Job Performance at the Local Family Business through Organization Development Interventions |
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| รหัสดีโอไอ | |
| Creator | Su Yee Aung |
| Title | Improving Employee Job Performance at the Local Family Business through Organization Development Interventions |
| Publisher | Graduate School of Business and Advanced Technology Management Assumption University Thailand |
| Publication Year | 2569 |
| Journal Title | ABAC ODI Journal Vision Action Outcome |
| Journal Vol. | 13 |
| Journal No. | 3 |
| Page no. | 39-54 |
| Keyword | Employee Engagement, Interpersonal Communication, Organizational Commitment, Employee Job Performance, Organizational Development Interventions |
| URL Website | https://assumptionjournal.au.edu/index.php/odijournal |
| Website title | ABAC ODI Journal Vision. Action.Outcome |
| ISSN | 2408-2058 |
| Abstract | This research investigates how organizational development interventions (ODIs) can improve employee job performance in a family-run business; Sein Hinn Company. A mixed-methods approach was applied to address key organizational weaknesses in employee engagement; interpersonal communication; and organizational commitment; identified through individual interviews and SWOT analysis. Quantitative data were collected from 108 top-level managers Pre and Post ODI; using descriptive statistics; Pearson correlation; and paired sample t-tests to measure changes and relationships between variables. The findings revealed significant positive differences in all variables Post-ODI; indicating improved performance outcomes. Additionally; qualitative data from 15 senior managers provided deeper insights through thematic content analysis. Key themes emerged: enhanced recognition; trust in leadership; better communication; improved collaboration; and practical performance improvements like task prioritization and overall management. These results informed a targeted action plan and training program addressing core behavioral changes. The study concludes that the tailored ODI significantly enhanced organizational dynamics and employee job performance; emphasizing the need for ongoing strategic interventions in family-owned businesses. |
