The Effect of Marketing Strategy and Lifestyle on the Customer Loyalty of Shanghai Disneyland, China
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Title The Effect of Marketing Strategy and Lifestyle on the Customer Loyalty of Shanghai Disneyland, China
Creator Dai, Heyan
Contributor Vuttichat Soonthonsmai, advisor
Publisher Rajamangala University of Technology Krungthep
Publication Year 2566
Keyword Marketing Strategy, Customer services, Shanghai Disneyland
Abstract Disney resort in mainland China, Shanghai Disneyland, masterfully blends the enchanting magic of Disney with elements of rich Chinese culture, creating an unparalleled and captivating experience for visitors of all ages. The success of Shanghai Disneyland is the result of many factors, among which are effective marketing strategies crucial to influencing customers' cognition and behavior. This study starts with the marketing strategy of Shanghai Disneyland and the lifestyle of customers. In marketing, the widely adopted 7P framework (Product, Price, Promotion, Place, People, Process, and PhysicalEvidence) has been proven helpful in designing and implementing successful marketingcampaigns. Furthermore, the importance of customer lifestyles in shaping consumerpreferences and decisions cannot be underestimated. Individuals' unique consumptionhabits, deep-rooted values, and specific life stages significantly affect their choices and interactions with leisure and entertainment products. This study explores the influence of Shanghai Disneyland's marketing strategy and customer lifestyle on customer loyalty and provides a reference for the theme park's marketing strategy. Data were collected through an online questionnaire and then analyzed using the SPSS program. Research has found that marketing strategies and lifestyles impact customer loyalty.
Language EN
URL Website https://dspace.rmutk.ac.th/
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