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The effects of emotional labor and moderating roles of gender, age, and manager emotional intelligence on the job and organizational outcomes: a case study of frontline hotel employees in Phuket, Thailand |
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| รหัสดีโอไอ | |
| Title | The effects of emotional labor and moderating roles of gender, age, and manager emotional intelligence on the job and organizational outcomes: a case study of frontline hotel employees in Phuket, Thailand |
| Creator | Siriporn Khetjenkarn |
| Contributor | Charoenchai Agmapisarn |
| Publisher | National Institute of Development Administration |
| Publication Year | 2561 |
| Keyword | e-Thesis, Turnover intention, Emotional labor, Burnout, Emotional intelligence, Hotels -- Employees, Hotel front desk personnel, Organizational commitment, Job satisfaction |
