Determinants of Student Satisfaction on Continuing Education Intention: A Case Study of Private University in Cambodia
รหัสดีโอไอ
Creator Thavuth Hok
Title Determinants of Student Satisfaction on Continuing Education Intention: A Case Study of Private University in Cambodia
Contributor Jirapun Daengdej, Rawin Vongurai
Publisher Assumption University Press
Publication Year 2564
Journal Title AU-GSB e-Journal
Journal Vol. 14
Journal No. 2
Page no. 40-50
Keyword Student Satisfaction, Continuing Education Intention, Private University
URL Website http://www.assumptionjournal.au.edu/index.php/AU-GSB
Website title AU-GSB e-Journal
ISSN 1906-3296
Abstract The purpose of this study is to examine the impact of determinants of student satisfaction on continuing education intention for a masters degree at a leading private university, locating in Kampong Cham province, Cambodia. The study was conducted quantitatively and applied the multi-stage sampling technique by employing purposive sampling, simple random sampling, and quota sampling method. A sample size of 600 students from year 1 semester II to year 4 who are studying in various majors in this private university were involved. This study adapted the Confirmatory Factor Analysis (CFA) and the Structural Equation Model (SEM) to identify the relationship and the impact of determinants of student satisfaction on students continuing education intention for a masters degree at a private university. The results revealed that among six determinants of student satisfaction, 4 determinants namely curriculum quality, service facility, teaching quality, and campus life & social integration have significant impudent satisfaction. Moreover, student satisfaction had significantly affected intention for continuing education. Additionally, the most significant determinant of student satisfaction is campus life & social integration, followed by teaching quality, curriculum quality, and service facility, while college administration and financial assistance & tuition costs have no significant impact on student satisfaction.
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