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Factor Influencing System Integrators Adoption Intention of a Wireless Smart Home System in Australia |
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| รหัสดีโอไอ | |
| Creator | Gianluca A. Trovato |
| Title | Factor Influencing System Integrators Adoption Intention of a Wireless Smart Home System in Australia |
| Contributor | Scott S. Roach |
| Publisher | Stamford International University |
| Publication Year | 2567 |
| Journal Title | ASEAN Journal of Management & Innovation |
| Journal Vol. | 11 |
| Journal No. | 1 |
| Page no. | 16 - 37 |
| Keyword | Behavioural Intention, Smart Home Technology, System Integrators, Unified Theory of Acceptance and Use of Technology. |
| URL Website | https://so13.tci-thaijo.org/index.php/AJMI |
| Website title | AJMI -ASEAN Journal of Management & Innovation |
| ISSN | 2351-0307 |
| Abstract | This study focuses on the adoption intentions of wireless home automation systems (WHASs) by system Integrators (SIs) in Australia in the context of business-to-business practices. The research applies the Theory of Planned Behaviour, derived behavioural models, such as the Technology Acceptance Model, the Unified Theory of Acceptance, and Use of Technology, and several more recent extensions for exploring the motivations of SIs in adopting WHASs. It uses a mixed-methodology approach, starting with an extensive literature review, for a full identification of factors favourable to the adoption of a WHAS, followed by a series of face-to-face interviews with SIs, and concluded by an online survey involving 850 SIs operating in Australia. The data thus collected were subjected to statistical analysis to fully explore the factors and their impact on the behavioural intention to adopt a WHAS. In an industry dominated by males and small businesses, the online survey indicated a strong consensus on all the proposed variables: Brand, Product Reliability, Product Interoperability, Product Maintainability, (dedicated) Contact Point, Seamless Purchase Experience, Aftersales Services, Technology Transfer, Cost Support, and Relationship and Cocreation. Qualitative interviews revealed preferences and concerns regarding product features, brand preferences, and services. The statistical analysis confirmed the existence of a linear relationship between the variables and adoption intentions, underlining the significance of brand, technology transfer and the SI and WHAS manufacturer relationship. |
