Kanyakorn Narapattaveebhorn และ Yubol Benjarongkij. (2018) The process of communication in airline business's management of crisis in social media. National Institute of Development Administration:ม.ป.ท.Kanyakorn Narapattaveebhorn และ Yubol Benjarongkij. 2018. The process of communication in airline business's management of crisis in social media. ม.ป.ท.:National Institute of Development Administration;Kanyakorn Narapattaveebhorn และ Yubol Benjarongkij. The process of communication in airline business's management of crisis in social media. ม.ป.ท.:National Institute of Development Administration, 2018. Print.