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<xml><bibliography><APA>Akaparp Borisuth และ Anchana Na Ranong. (2016) The influence of organisational structure on customer issue resolution : a phenomenological study on Suvarnabhumi Airport in Thailand. National Institute of Development Administration:ม.ป.ท.</APA><Chicago>Akaparp Borisuth และ Anchana Na Ranong. 2016. The influence of organisational structure on customer issue resolution : a phenomenological study on Suvarnabhumi Airport in Thailand. ม.ป.ท.:National Institute of Development Administration;</Chicago><MLA>Akaparp Borisuth และ Anchana Na Ranong.  The influence of organisational structure on customer issue resolution : a phenomenological study on Suvarnabhumi Airport in Thailand.  ม.ป.ท.:National Institute of Development Administration, 2016. Print.</MLA></bibliography></xml>
