Kom Campiranon. (2022) Enhancing the Customer Journey during COVID-19 through Service Design: A Case Study of Pawnshops in Bangkok. <i>Thammasat Review</i>, <i>25</i>(1), 124-144.Kom Campiranon. "Enhancing the Customer Journey during COVID-19 through Service Design: A Case Study of Pawnshops in Bangkok". Thammasat Review 25 (2022):124-144.Kom Campiranon. Enhancing the Customer Journey during COVID-19 through Service Design: A Case Study of Pawnshops in Bangkok. Research Administration Division:ม.ป.ท. 2022.