Jerawat Krisanaphan. (2019) Critical Success Factors for Total Quality Management Implementation within Thai Public Hospitals. <i>Journal of Public and Private Management</i>, <i>26</i>(1), 39.Jerawat Krisanaphan. "Critical Success Factors for Total Quality Management Implementation within Thai Public Hospitals". Journal of Public and Private Management 26 (2019):39.Jerawat Krisanaphan. Critical Success Factors for Total Quality Management Implementation within Thai Public Hospitals. School of Public Administration, National Institute of Development Administration (NIDA):ม.ป.ท. 2019.